FAQ

  1. How to start
  2. Are all the games free?
  3. From where can I access Ludei?
  4. What plugins are needed to be able to play?
  5. What operating systems and browsers are compatible with the games?
  6. When I try to access the game I get a blank screen.
  7. Problems with Java in Mac, Windows, Linux
  8. Why have I been dismissed from the games room?
  9. How can I change my access data?
  10. I have forgotten my Ludei password. What should I do?
  1. How to start playing

    - The first thing you have to do is register with Ludei, including your nick and password.
    - Once you have access to your account you can choose the game you prefer.
    - Now you're ready. Show your opponents who's the boss!

  2. Are all the games free?

    Yes, you can play all Ludei games free of charge.

  3. From where can I access Ludei games?

    In addition to the website, you can find "Mus" and "4-in-a-row" on Facebook:

    - Mus Facebook
    - 4 in-a-row Facebook

    Or if you prefer, you can now access them with your cell phone. Find them using your Android.

  4. What plugins are needed to play?

    You only need the java plugin. If you haven't got it yet you can download it from here.

  5. What operating systems and browsers are compatible with the games?

    Windows:
    - Operating systems: Windows XP or later.
    - Browsers: Internet Explorer 6 or later, Firefox 2 or later, Chrome.

    Linux:
    - Browsers: Firefox 2 or later.

    Mac:
    - Operating systems: OS X Leopard, OS X Snow Leopard.
    - Browsers: Safari, Internet Explorer 6 o superior, Firefox 2 or later, Chrome.

  6. When I try to access the games I get a blank screen.

    You need to have the latest version of java to play “Mus”, “4 in a row”, “Checkers” or “Chess”.

    To play "iBasket" you only need the “Unity” plugin. The instructions to download it quickly and easily are to be found on the game itself.

  7. Problems with Java

    There may be incoherence between versions of packages in the Java cache. Clear your Java cache and reboot the computer. To clear your Java cache, follow these steps:

    Mac

    - Open Spotlight and go to "Java Preferences":

    - Open Java Preferences:

    - Click on "Network":

    - Click on "Delete Files":

    Java update for Mac

    If your system is Mac Leopard or Snow Leopard, check that you have the latest available version of Java. To do this, take the following steps:

    - Check the updates available for your system:

    - The system checks the existence of pending updates for your system:

    - Click on "Show details" to check if there is any uninstalled Java update and if there is, click on "Install" to install it:

    - Once the installation has finished, reboot your browser so that the new settings are applied correctly.


    Windows

    - Open Control Panel:

    - Look for the Java icon and double-click:

    - In the "General" tab, double-click on "Settings":

    - Click on the "Delete files":


    - ¡That's it! Now you can play ☺


    Linux

    - Open Java Control Panel:

    - In the "General" tab, click on "View.." in "Temporary Internet Files" area:

    - Select all the applications and click on the "Delete" icon:

    - That's it! Now you can play ☺

  8. Why have I been dismissed from the games room?

    If you begin to play and the system detects that you are not paying attention, you will be dismissed from the room. It is very boring for other players to play with someone who is "AWOL".

    Once you have been dismissed a message will appear on the screen. To play again, you only have to click on the link in the upper part of the message with the words "Click here to keep on playing". You will then be able to choose a games room once more.

  9. How can I change my access data?

    In order to access your data, first you have to be registered. Once you have done that you will find the section "My data" in the top right corner of the home page. From here you can configure your e-mail, password, nick, upload a photo...

  10. I have forgotten my Ludei password. What should I do?

    Once you are in the registration form, click on the words "Forgotten your password?" located below the form. Key in the e-mail address with which you previously registered and then click on "Send instructions". Shortly you will receive an e-mail to your in-tray with instructions on how to change your password.